Last week, Nintendo acknowledged that it was receiving reports of problems with the wrist strap
that secures the Wii Remote to users' wrists and told the Associated
Press that it was investigating the matter. Today, it appears that
investigation has wrapped up, as the company is offering to replace
users' Wii Remote straps free of charge. The newer version of the strap
features a thicker cord to keep the controller tethered to a user's
wrist.
However, Nintendo said it has been shipping Wii systems with
the new cords since earlier this month, so it asks that users check to
see which straps they have before submitting a request for replacements
(see picture above). The Associated Press is reporting that Nintendo's
offer applies to about 3.2 million straps worldwide and could cost the
company several million dollars.
The US Consumer Product Safety Commission's notice of the
voluntary replacement program says Nintendo has received three reports
of injuries that occurred when a strap broke. All of them happened
while users were playing Wii Sports, and none required medical
attention.
All that secures the TV-remote-shaped controller to players'
hands (other than players' fingers) is a cloth strap attached to the
base of the controller by a thin cord. However, numerous reports have
sprung up that the cord is breaking, sending the controllers flying out
of the sweaty hands of gamers and into high-priced electronics, living
room furniture, and the occasional innocent bystander.
Nintendo expects to begin shipping replacement straps around
December 21, and they will take between five and nine days to arrive at
their destination. To request up to four replacement straps, Wii owners
are asked to give Nintendo their mailing addresses and Wii serial
numbers at the company's official Web site.
Source: Gamespot